What Amitabh, Salman And All of Us Should Know After Mahi's Death

Picture courtesy: IBN Live.com 

Actors Amitabh Bachchan and Salman Khan tweeted their grief while others poured out their emotion through comments posted on various media web sites reporting on the death of 5-year old Mahi. Here's what we all must know about safety and other regulations involved in borewell drilling 

By Francis Adams

According to the Central Ground Water Board of the Government of India, Haryana in which state the five-year old girl plunged to a tragic death, is among few other states that have been declared or notified as critical and over-exploited for extracting ground water.

Under such notification, construction of ground water wells are prohibited in these areas, with exception of drilling reserved for government agencies that are responsible for drinking water supply.

A Supreme Court ruling on "Measures for Prevention of fatal accidents of small children

due to their falling into abandoned bore wells and tube wells" resulting from a writ petition filed in 2009, can be seen here: http://bit.ly/Mt5TgA

After reading the detailed strictures outlined by the country's highest court, it is obvious that the contractor who had undertaken the borewell drilling work in Kho village of the Industrial Model Township, in Manesar flouted norms.

The Central Ground Water Board also has published guidelines "for evaluation of proposals/requests for ground water abstraction for drinking and domestic purposes in Notified areas and 
Industry/Infrastructure project proposals in Non-notified areas". See: http://bit.ly/LhlWMz

The Board also has a page dedicated to training its staff. A glance at the schedule revealed that the Board has planned a one-week training titled "Safety Measures in Water Well Construction" for its drilling staff, next month from 16 to 20. 

In the wake of another tragic death, again involving a child, what the Board requires to do is display these safety measures it is planning to teach its staff, prominently on its web site for the public.

There are several other issues that demand answers, such as, does ground water in Kho village and near the site measure upto 1500 TDS or Total Dissolved Solids that is the Common Tolerance level for human consumption; did the contractor possess a borewell construction licence as well as groundwater licence.

Newspaper reports have suggested that the work was being carried out illegally.

Involving more than 100 officials and various government and private agencies in rescue operations even in the future will be futile and an embarassment for the country unless the concerned authorities at the local level ensure that required safety measures are implemented as well as by using advanced equipment like the one used by Reliance Industries in the rescue operation. It was this machine that was able to locate the exact position of the trapped girl.

Until then, we can only put our heads down in mourning and in shame and of course, tweet in disgust, like Amitabh Bachchan did, his tweet saying "We successfully launch ICM's, but could not successfully save a little child that fell into a bore well !!!(sic)."

Link to few reports from the mainstream media:

www.ndtv.com - http://bit.ly/LrY53d

www.hindustantimes.com - http://bit.ly/LrYhzs

www.ibnlive.in.com - http://bit.ly/MI9d7K

www.timesofindia.com - http://bit.ly/KVaqNm

5 Reasons Why TCS, Cognizant, IBM, Infosys Are At The World BPO/ITO Forum

WEEKEND SPECIAL        By Francis Adams

The dissent and resistance toward BPO/ ITO in a global economy or Gloconomy notwithstanding,  big names from the industry are attending the 5th Summit for five reasons and a little more...

At a time when the global economy is increasingly turning into One Big System owing to international integration of businesses, global sourcing is becoming the key to economic success, which was the Summit's theme last year. Economist Larry Summers, who was the keynote speaker at last year's event had said: "There are those today who would resist the process of international integration; that is a prescription for a more contentious and less prosperous world…We should not oppose offshoring or outsourcing."

This year's Summit has adopted a more realistic theme: "Smartsourcing: The Prize is Elusive... But It's Sure Worth the Effort!"


The five reasons why corporate giants such as the Tata Consultancy Services, Cognizant, IBM, Infosys and HP are attending the World BPO/ITO Summit on June 26-27 in New York City, are:

  1. The Summit's forum is the only off-shoring thought leadership platform for U.S./global companies.

Surya Kant

Surya Kant, President, North America, UK and Europe at Tata Consultancy Services, among the Diamond Sponsors of the event, will lead the thought leaders with an opening keynote titled " Global Sourcing Strategies for Sustainable Competitive Advantage - 2012 and Beyond". Besides offering his expertise on shifts in global sourcing strategies and sustaining the competitive advantage, Kant will speak on the opportunities that lie beyond traditional outsourcing; the core of an organization's business strategy in a rapidly changing global market place, disruptive technology and an equally fast-paced infrastructure growth. 

2. Opportunity to gain insights into what works and what doesn't in a multi-vendor environment.

Barbara Dugainer

Barbara Dugainer, Executive Director, Resources BPO at Accenture, which also is a Diamond Sponsor of the Summit, will speak on "Achieving High Performance in BPO." Dugainer will provide an insight into and  offer advice on the BPO of today that is ready for fresh challenges and to offer advanced services to clients  including business insight, innovation, industry expertise, solutions that are adaptable to more individualized needs and commitment to continuos improvement. Dugainer will also bring to the Summit thoughts on how well are providers stepping up to the new demands; which clients are succeeding and why. To support her presentation, Dugainer will unravel new research -- conducted by the Everest Group and the Outsourcing Unit at the London School of Economics -- that identifies eight specific practices which, collectively, have the potential produce sustainable business value for a company that exceeds or betters that of its industry peers.

3. A peek into real life case studies and insights from global leaders.

Paul Roehrig

Ben Pring

Ben Pring, AVP, Center for the Future of Work at Cognizant Technology Solution, along with Paul Roehrig, PhD, AVP, Corporate Strategy, also at Cognizant Technlogy Solution will speak on "Winning at The Shift Point: New Process and Technology Architectures Will Unlock New Business Value."

The duo from Cognizant will focus on how to reign in the accelerating pace of conducting enterprise work and use it effectively to drive greater levels of productivity and competitive advantage by moderninzing work in ways that deliver both cost efficiencies and innovation. 

During their session, the duo will explore: How Future of Work "Mega-trends Are Reforming The Enterprise; The Nature of The "New IT Architechture"; The Acceleration of a Shift to "Process-Centricity"; and Practical Tactics For Today And Tomorrow. 

4. Building valuable global relationships with the right partners.

Lynda Applegate

Lynda Applegate, Sarofim-Rock Professor of Business Administration Unit Head,
Entrepreneurial Management & Chair, OPM at Harvard University Business School will discuss "The Enterprise of The Future" by highlighting key points from her research work and publications. Her work focuses on "the challenges of building new ventures and leading radical business innovation in the face of significant industry, technological, capital market, and regulatory turbulence."

Applegate will also examine "emerging governance models to support inter-firm collaborative innovation."

5. Strategizing near-shoring and far-shoring solutions in the Country Pavilions.

Last year's Summit saw two leading offshore country delegations -- India and the Philippines -- joined by nearshoring destinations including Brazil and Argentina, followed by emerging offshore destinations Malaysia, Poland, Scotland and Northern Ireland, prompting Kartik Kilachand, CEO and Co-founder of the World BPO Forum Inc to say "This is a clear indication that the concept of ‘global delivery centers’ is rapidly becoming the norm.”

This year's edition will see a new entrant Krakow (Poland), which is emerging as among the top desitinations in Europe on the investment attractiveness index. It is reported that the BPO/ITO and Shared Services Centres (SSC) provide employment to about 20 thousand people in Krakow alone.

The attendees for this year's Summit: 

List of attendees as of 6.21.2012 Designation Company Name Acting General Manager & CIO New York City Housing Authority Adscript Consul Consulate General of Uruguay in New York Americas Lead, Cloud Computing Ernst & Young Associate Dean, Business Development University of Bridgeport Associate Dean, School of Information Systems & Management Carnegie Mellon University Associate VP TD Bank Group Associate, IT Resource Services Purdue Pharma Asst Professor, Silesian University of Technology Katowice City Hall Attorney Private Attorney at Law Sharma & DeYoung LLP AVP Scottish Development International AVP, Center for the Future of Work Cognizant Technology Solutions AVP, Corporate Strategy Cognizant Technology Solutions Board Member SIM NY, SIM International Board Member Global Connex Business & Cultural Office Consulate General of Uruguay in New York Business Development, Services IBM Business Head Infodart Technologies India Center Director IBM / Center of CIO Leadership CEO The Glass House Group CEO WebTecz Inc. CEO Moksha Fine Wovens CEO GiftRapped.com CEO The Fifth Business CEO IndiaXLns CEO Solutionize / GI Social CEO CrowdFlower CEO Ascension Health Shared Services CEO TiE Global (The Indus Entrepreneur) CEO SIM International CEO & Co-founder iRise CEO & Co-founder Digital Divide Data CEO & Co-founder World BPO Forum, Inc. Chair, GSC 3S Awards Global Sourcing Council Chairman Tucker & Associates Chairman Minerva Group Ltd Chairman Bhagat Global Chairman WICS Chairman & Founder The Advisory Council (TAC) Chief of Operations United Nations Office for Partnerships Chief of Staff MetLife Global Operations Chief Sales Officer Digital Divide Data CIO John Jay College of Criminal Justice CIO CwCastle Associates CIO 4P Network CIO Uncommon Schools CIO Metropolitan Regional Information Systems CIO Sunoco Inc. CIO Yale University CIO TD Ameritrade CIO & Chief Sustainability Officer The Dow Chemical Company CIO & VP Allied Beverage Group CIO / IT Strategy Group TechTarget CIO, U.S./Canada Marsh USA Inc. CIO, Wealth Management Thomas Reuters Client Executive, Oil & Gas IBM Co-Founder & CEO Solutionize Inc. Commercial Attache Kenya Embassy Washington D.C. Commercial Manager Deutsche Bank Consul Consulate General of the Republic of Poland Consul Polish Consulate Consultant Infodart COO WICS COO ICRA Online Ltd. COO DTG Consulting Solutions Counsel General of Uruguay Uruguayan Consulate in New York CTO Bridgewater Associates CTO Conde Nast CTO AstraZeneca CTO, Office of the CIO NASA Delivery Centre Director, IOS Capgemini Polska Demand Programs, North America C-Suite IBM Deputy Director ASSOCHAM Deputy Mayor of Katowice City Katowice City Hall Dir, Global IT Vendor Mgmt & Sourcing MetLife Director Lionbridge Director aSpark Inc. Director Infodart Technologies India Director Citigroup, Capital Markets Group Technology Director Professional Outsourcing Magazine Director The Fifth Business Director Sanofi Director GreenScience Exchange Director AIG Director IBM Canada Ltd. Director AIG Director of Legal Department Krakow Technology Park Director of Marketing Krakow Technology Park Director, BPO/KPO & Shared Services NSBI Director, Business & Market Development Multimedia Development Corp. Director, Commercial Immigration Services Sharma & DeYoung LLP Director, Global Platform Services Deutsche Bank Director, International Business Uruguay XXI Director, Managed Services Sunoco Inc. Director, Program Manager Societe Generale CIB Director, Program Manager Societe Generale CIB Director, Project Management Office Hachette Book Group Director, Solutions Development Digital Divide Data Director, Strategic Sourcing & Supplier Managment, OCIO Microsoft Event Logistics Manager IBM EVP Collabera EVP aSpark Inc. EVP, Global Director Client Compensation & Strategic Sourcing Leo Burnett Worldwide EVP, Global Operations MetLife Technology & Operations Executive Advisor Aquiline Holdings Executive Director Datamatics Global Services Ltd Executive Director Bristol-Myers Squib Executive Director Morgan Stanley Executive Director Center for CIO Leadership Executive Director ESC Executive Director UBS Executive Director Morgan Stanley Executive Director Morgan Stanley Executive Director JPMorgan Executive Director & CEO Global Connex Executive Director in the Outsourcing & Offshoring Function of Supply & Demand Management UBS AG Executive Director, 2012 GSC 3S Awards The Global Sourcing Council Executive Director, BPO Accenture Field Marketing Manager Cognizant Forbes Associate Reporter former CIO Palmolive-Colgate former CIO Philip Morris International former CIO AIU Holdings Former Consultant: ICT Enabled Services & BPO The World Bank former Deputy General Reserve Bank of India (RBI) former Global CIO American Express Company former President MphasiS Founder Samasource Founder Computer Management Group, Inc. Founder & Chair Global Partnerships Forum General Manager, Strategic Outsourcing, Global Technology Services IBM General Manager, WW Sales IBM Global CTO Deloitte Touche Tomatsu Global Head of Operations Sutherland Global Services Global Head, Smart Document Processing Datamatics Global Services Global Process Services, Business Devlopment IBM Global Sourcing Manager AstraZeneca Global Sourcing Manager Marsh & McLennan Companies Inc. Global Technology Services, Business Development IBM Head of Global Programs Procurement Leaders Head of Global Sales Infosys BPO Head of Investment Promotion Uruguay XXI Head of Investor Relations Department City of Poznan, Poland Head of Marketing HCL America Inc. Head of Sales, North America WNS Global Services Head of Strategy & Promotion Section Katowice City Hall Head of U.S. IT Eisai, Inc. Head of Vendor Management, Risk & Controls Citi Private Bank Operations Head of Worldwide Strategic Outsourcing Johnson & Johnson Group of Consumer Companies Interim CIO TOMS SHOES Inc. Interpreter Katowice City Hall IT Manager Deutsche Bank IT Sourcing Director Marsh & McLennan Companies Manager PricewaterhouseCoopers Uruguay Manager, Finance Integration The Home Depot, Inc. Manager, Strategic Investors Assistance Center Katowice City Hall Managing Director Toscone Associates Managing Director IT Executive Circle Managing Director Velocity Media Ventures Managing Partner Financial Technology Holdings Managing Partner Financial Technology Holdings Managing Partner FTS Managing Partner Strategic Offsites Group Managing Partner Vetcentric Managing Partner BCH Ventures Managing Partner Agile Equity Managing Partner Outsource Brazil Marketing Specialist Katowice Special Economic Zone OM Exco & Head, Marketing & Branding Outsourcing Malaysia Operations Director Association of Business Service Leaders (ABSL) Partner Accenture Partner Oliver Wyman Financial Services President V-cube USA, Inc. President Aegis Global Communications President WICS Research Centre President Tata Consultancy Services President Human Potential Project President Hungary Outsourcing Association President RUSSOFT Association President Krakow Technology Park President Górnośląski Park Przemysłowy Sp.z o.o. President avendus Capital President & CEO Tiara International Consulting, LLC President & CEO The Advisory Council President & CEO Sun Technologies, Inc. President, Offshore Services Xchanging Inc. Product Development Engineering Lead Texas Instruments Professor Global Institute of IT Management Professor of Public Policy University of California at Berkeley Professor of Work & Employment Relations University of Strathclyde Business School Program Leader Center for CIO Leadership Program Operations Associate Rockefeller Foundation Project Manager Krakow Technology Park Proprietor Color Printz Publisher Emeritus CIO Magazine Regional Director / Hays Poland Katowice City Hall Sales Director Corofone Sarofim-Rock Professor of Business Administration Harvard Business School Secretary General ASSOCHAM Secretary/Treasurer SIM New York Senior Consultant The Fifth Business Senior Director McGraw-Hill Senior Director Cognizant Senior Director of User Experience ADP Senior Director, Global Growth Strategy Best Buy Senior Fellow University of Minnesota Senior International Development Executive Scottish Development International Senior Solutions Consultant iRise Senior Solutions Consultant iRise Special Advisor Public Service Institute, University of Oklahoma Specialist for Investment Promotion The City of Poznan Staff Economist oDesk Strategy Consultant C IT Consulting Services, Inc. Student Micro-Linkable Project SVP Scottish Development International SVP Scottish Development International SVP Collabera SVP Citi SVP Citi SVP Citi SVP Talisman Energy SVP Allstate Insurance Co. SVP & CIO Sentinel Real Estate Corporation SVP & CSO NCS Technologies, Inc. SVP & Global CIO Reader’s Digest Association, Inc. SVP & GM, Infrastructure Technology Operations, HP Enterprise Services Hewlett-Packard Company SVP & Head of IT Bank Leumi USA SVP, Chief Architect & Chief Development Officer JP Morgan Chase SVP, Sales XChanging SVP, Vendor Management Office Marsh & McLennan Companies U.S. Polish Trade Council Katowice City Hall VP Dyargus LLC VP Scottish Development International VP Allstate Insurance Co. VP ACE Insurance Ltd. VP Xchanging VP Cognizant VP Katowice Special Economic Zone VP HSBC Bank USA VP & CIO Purdue Pharma L.P. VP & Global Head, BPO Cognizant VP Enterprise Vendor Governance and Sourcing Prudential VP of Global IT Shared Services Talisman Energy VP of Membership SIM NY Board of Directors VP, Business Development Xchanging Inc. VP, Global Head of Business Analytics Diageo VP, Outsourcing & Offshore Services Market Research IDC VP, Sales Samasource VP, Strategic Sourcing & Delivery Fannie Mae VP, Strategic Vendor Management American Express VP, Strategy & Evaluation Rockefeller Foundation VP, Worldwide IT Sourcing Strategy The McGraw-Hill Companies VP. Information Services & Technology Mary Kay Inc. Source: World BPO/ITOForum.com Sponsors of the Summit:  Sponsors 2012 Source: World BPO/ITOForum.com